Frequently Asked Questions
- What’s the difference between the existing MCS account and an Argonne Collaborator (AC) Account?
- All AC Accounts have usernames that must start with “ac.”
- AC Accounts will not get an e-mail account at Argonne. However, they can have mail forwarded from (username)@mcs.anl.gov to the e-mail account of their choosing.
- AC Accounts renew annually
- An AC account cannot be turned into a regular account.
- A person applying for an AC account must know and enter the sponsor’s official (as designated in HR) e-mail address. You can see and edit your e-mail address listing by logging into My Argonne at Inside Argonne and choosing the Profile tab. If you invite your user via the invitation link at the CyberGatePass system, the e-mail invitation will include this information for them.
Just like MCS accounts right now, the following limitations exist on Argonne Collaborator Accounts:
- AC accounts are not able to access other laboratory resources including internal business systems, VPN, inside.anl.gov, etc.
- AC accounts cannot sponsor other accounts.
Otherwise, MCS accounts and AC accounts are pretty much identical.
- If an AC account cannot be changed to a regular account, how do I handle people who change their affiliation with the lab?
- If the person is onsite more than 40 hours in a year, training requirements necessitate that person have a regular account. In this case, a form (ANL-730) will need to be filled out by your divisional HR rep for that person. This will entitle them to a regular ANL Domain account.
- If the person is the type of person now who only has an MCS account and no domain account, they can be well served by an AC account
- While we can migrate user data from a regular account to an AC account, it’s not without its effort cost and these situations should be limited to be done only when necessary.